Customer & Dealer Inquiries

Get in Touch with Surron Canada

Speak directly with our factory-trained master technicians for technical guidance, spare part compatibility verification, or custom fleet requirements.

Send Us a Direct Message

Responds < 24h

Have questions about bike dimensions, battery range, or component fitment? Fill out the details below and an engineer will reply directly.

Your Full Name *

Email Address *

Phone Number

Subject / Inquiry Topic *

Message Details *

Please include your bike model and order number if inquiring about an existing purchase.

Canadian Headquarters & Support

Surron Canada Distribution & HQ 777 Dunsmuir Street, Suite 1400
Vancouver, BC V7Y 1K4, Canada

Customer Support & Dispatch +1 (716) 501-5867

Official Support Email support@surronbikesandparts.shop

Operating Hours (Pacific Time) Monday – Friday: 8:00 AM – 6:00 PM PST
Saturday: 9:00 AM – 4:00 PM PST
Sunday: Closed for trail testing

Nationwide Canada Dispatch Fast daily courier dispatch via Canada Post Expedited & Purolator across BC, Alberta, Ontario, Quebec & all provinces.